This document is a legally binding agreement between you and sohoslot. By registering or using the sohoslot platform, you agree to comply with all terms stated herein. Please read carefully and contact us if anything is unclear before proceeding.
1. Introduction & Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the sohoslot platform at sohoslot.online and all related services. Sohoslot is an online casino platform offering a variety of games — including table games, poker, virtual sports, lottery, cricket, and live matches — to registered members in Malaysia.
By completing the registration process, using any part of the sohoslot platform, or claiming any bonus or promotion, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the sohoslot platform.
Sohoslot reserves the right to amend, add to, or update these Terms at any time without prior notice. Significant changes will be announced via registered email or in-platform notification. Continued use of the sohoslot platform after such changes take effect constitutes your acceptance of the updated Terms.
2. Eligibility & Account Registration
To register and use the sohoslot platform, you must meet all of the following eligibility criteria:
- Be at least 18 years of age at the time of registration.
- Not located in a territory where the use of such services is prohibited under local law.
- Not currently under an active self-exclusion period from any gambling platform.
- Acting on your own behalf and not on behalf of any third party.
- Have full legal capacity to enter into a binding agreement.
2.1 Registration Process
When registering a sohoslot account, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, active Malaysian phone number, and a valid email address. Sohoslot reserves the right to verify this information at any time and to request supporting documents such as a national ID if necessary.
2.2 One Account Per Person
Each individual may only hold and use one active sohoslot account. Opening additional or duplicate accounts, or using another person's account, is strictly prohibited. Violating this rule may result in the termination of all associated accounts and the forfeiture of balances and any pending winnings.
Sohoslot uses advanced detection technology to identify duplicate accounts, including checks on IP addresses, device information, and transaction patterns. Any attempt to circumvent these systems is a serious violation of these Terms.
3. Account Security
You are solely responsible for keeping your sohoslot username and password confidential. Sohoslot recommends using a strong, unique password — a combination of uppercase and lowercase letters, numbers, and symbols — and changing it regularly.
You must notify sohoslot immediately at support@sohoslot.online if you suspect your account has been accessed without authorisation or if your password has been compromised. Sohoslot is not liable for any losses arising from unauthorised access caused by your own failure to keep your account credentials secure.
4. Deposits
Sohoslot accepts deposits through approved Malaysian local payment methods only. Currently available methods include Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (including Maybank2u, CIMB Clicks, and all major Malaysian banks).
4.1 Deposit Limits
- Minimum deposit: RM10 per transaction.
- Maximum daily deposit: subject to your account level and the payment method used.
- Deposit limits can be reduced upon request through the Responsible Gaming settings in your account.
4.2 Deposit Verification
All deposits are subject to automated anti-fraud checks. Sohoslot reserves the right to hold any deposit that appears suspicious pending further investigation. Under normal circumstances, deposit funds will be credited to your sohoslot account within seconds of the transaction being completed on the payment provider's end.
Tip: Make sure the name on your payment account matches the name registered on your sohoslot account to avoid transaction delays or rejections.
5. Withdrawals
Sohoslot members may withdraw their real money balance (excluding bonus balances) accumulated in their account at any time, subject to the following conditions:
- Minimum withdrawal: RM50 per request.
- Withdrawals will be processed to the same payment method used for the most recent deposit (where applicable) or to a method that has been registered and verified in the account.
- Identity verification (KYC) may be required for your first withdrawal request or for withdrawals exceeding a certain amount.
- Standard processing time is 15 to 30 minutes for typical amounts, and up to 24 hours for larger withdrawals or those requiring additional review.
5.1 Withdrawal Limits
Daily and weekly withdrawal limits vary by sohoslot VIP membership tier. Bronze members have lower limits compared to Gold, Platinum, or Diamond members. For full details on limits per VIP tier, visit the VIP Rewards page.
5.2 Bonus Withdrawal Terms
Balances derived from bonuses and promotions may not be withdrawn until the applicable wagering requirement has been fully met. The specific wagering requirement for each bonus is clearly stated in its respective promotion terms. Sohoslot reserves the right to decline withdrawal requests that do not meet the wagering requirement and to void the associated bonus.
6. Bonuses & Promotions
Sohoslot offers a variety of bonuses and promotions to members, including welcome bonuses, deposit bonuses, cashback, seasonal promotions, and VIP programme rewards. All bonuses and promotions are subject to specific conditions stated in the relevant promotion's terms, which form part of these Terms.
6.1 General Bonus Terms
- Bonuses may only be claimed by members who meet the stated eligibility criteria.
- Each bonus may only be claimed once unless otherwise stated in the promotion's terms.
- Sohoslot reserves the right to withdraw or modify any bonus if there is evidence of abuse, fraud, or a breach of Terms.
- Bonuses cannot be transferred, sold, or converted to cash unless the wagering requirements have been fully met.
- Winnings from free spins are subject to the maximum win cap stated in the relevant promotion terms.
6.2 Bonus Abuse Prohibition
Sohoslot actively monitors bonus usage to detect and prevent abuse, including opening multiple accounts to claim bonuses repeatedly, hedge betting to meet wagering requirements without genuine risk, using automated software to exploit promotions, and any strategy designed to manipulate the bonus system. Such conduct is considered fraud and will result in account termination.
7. Game Rules
All games on the sohoslot platform are conducted in accordance with the game rules set out and displayed within each game's interface. For games operated by third-party providers, the respective provider's rules also apply. In the event of any conflict between a third-party provider's rules and sohoslot's Terms, sohoslot's Terms shall take precedence.
7.1 Game Results
All digital game outcomes on sohoslot — including slots, virtual sports, lottery, and digital table games — are generated by an independently certified RNG (Random Number Generator) system. RNG results are final and may not be challenged or disputed except in cases of verifiable technical error. Sohoslot reserves the right to void or adjust the outcome of any game affected by a technical error or system failure.
7.2 Connection Disruption
Sohoslot is not liable for any lost winnings or wagers resulting from a player's internet connection disruption. If a disconnection occurs during an active game, the sohoslot system will attempt to complete the round based on the last recorded state. Players are advised to use a stable internet connection while playing.
8. Member Conduct
As a sohoslot member, you agree to use the platform in a responsible, honest, and respectful manner. The following conduct is strictly prohibited:
- Fraud, attempted fraud, or any form of dishonest conduct in the use of the platform.
- Using automated software, bots, or scripts to access or interact with any part of the sohoslot platform.
- Any attempt to hack, intrude upon, or damage sohoslot's systems, infrastructure, or security.
- Use of the platform for money laundering, terrorist financing, or any other illegal activity.
- Harassment, abuse, or defamation directed at sohoslot staff or other members through any communication channel on the platform.
- Sharing your account credentials with others or allowing another person to use your account.
9. Account Termination & Restrictions
Sohoslot reserves the right to suspend, restrict, or terminate any member's account at any time and without prior notice if there is reasonable cause to do so, including but not limited to a breach of these Terms, suspicious activity, confirmed fraud, or a request from a relevant authority.
9.1 Member's Right to Close Account
You may request to close your sohoslot account at any time by contacting our support team at support@sohoslot.online. Before the closure is processed, all active wagering requirements must be completed, and any remaining real money balance may be withdrawn in accordance with the standard withdrawal procedure.
9.2 Effects of Termination
When an account is terminated due to a Terms violation, sohoslot reserves the right to hold or void any balance linked to fraudulent activity. Legitimate deposited funds not associated with any fraudulent activity will be returned at sohoslot's discretion once the investigation is complete.
10. Responsible Gaming
Sohoslot is committed to responsible gambling. We believe that online casino entertainment should be fun — not a source of financial or emotional stress. Sohoslot provides a range of tools to help you manage your platform usage more responsibly:
- Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings.
- Loss Limits: Set a maximum loss limit for a specified period.
- Session Time Limits: Set a daily session time limit for your gameplay.
- Temporary Self-Exclusion: Suspend your account for a set period — 24 hours, one week, one month, or longer.
- Permanent Self-Exclusion: Close your account permanently if you feel that gambling has become a problem.
If you need support for problem gambling, please contact the national helpline at 1-800-22-9999 or visit the page Responsible Gaming us for more information.
11. Limitation of Liability
The sohoslot platform is provided on an "as-is" basis. Sohoslot makes no express or implied warranties regarding the platform's continuous availability, accuracy, or fitness for any particular purpose. Sohoslot shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of, or inability to use, this platform.
Sohoslot's maximum liability to any member under any circumstance is limited to the total net deposits made by that member in the 12 months preceding the claim.
12. Governing Law
These Terms and Conditions are governed by applicable law, and any disputes arising from the use of the sohoslot platform shall be resolved through the dispute resolution procedures set out in these Terms. By using the sohoslot platform, you agree to resolve any disputes through a fair arbitration process before pursuing any formal legal action.
For any enquiries regarding these Terms and Conditions, please contact sohoslot's support team by email at support@sohoslot.online or via live chat on the platform. Our team is available to assist in Bahasa Malaysia at all times.
By using the sohoslot platform, you confirm that you have read, understood, and fully agree to these Terms & Conditions. This English version is the official sohoslot document for members in Malaysia.